Transport, food, shopping: Gozem emerges as Douala’s go-to super app 🤩

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In Douala, one app is making everyday life simpler by offering an all-in-one platform for transport, food delivery, shopping, and more. Gozem—already active in Benin, Central African Republic, and Cameroon—is gaining ground in the city thanks to its integrated services and user-friendly approach. While it’s currently only available in Douala, its success suggests rapid expansion is just around the corner.

A flexible, safe way to get around the city 🚗

Still a rarity in the Cameroonian tech space, Gozem’s super app model is winning over users with its simplicity and its ability to bundle essential urban services into one sleek interface. At its core, Gozem offers on-demand transport—users can hail a moto-taxi or a car, depending on their preferences. The app uses real-time GPS tracking to match riders with nearby drivers, and prices are shown upfront before the ride even begins.

“Here in Douala, Gozem is just better,” says Diana Ben over the phone. “The service is broader and honestly, they don’t have real competition yet. You can book a moto, a car, or even order food—all in one app.”

Moto-taxis, or benskins, are a common sight in Douala, and Gozem brings them into its ecosystem with better regulation. All drivers are registered, go through regular checks, and must wear helmets. For more comfort or family outings, users can opt for cars instead—ideal for business meetings or late-night trips.

Groceries delivered to your door 🛒

With Gozem, grocery shopping no longer requires a trip to the store. The app features a curated selection of everyday goods that users can browse, add to their cart, and get delivered straight to their door. It’s a lifesaver for busy parents, people with mobility issues, or anyone who just wants to save time. Exclusive app-only discounts are also available.

From pantry staples and cleaning products to baby items and drinks, Gozem offers a wide variety of essentials. Deliveries are handled by Gozem riders on bikes or in cars, depending on the size of the order. The service is tailored to local needs, with competitive prices and reliable delivery times.

Fast food delivery, local and international 🍽️

In addition to groceries, Gozem also delivers food from a range of partner restaurants. Users can browse menus, order their favorite dishes, and get them delivered quickly—whether they’re craving Cameroonian classics or international cuisine.

“I only eat through Gozem now,” says Nicolas. “My favorite restaurants are already saved in the app. When I’m hungry, I just place an order—preferably with a moto, since it gets here faster than a taxi.”

To ensure food stays fresh, delivery riders are dispatched immediately after an order is confirmed. Partner restaurants are vetted for quality, and users can rate both food and delivery time, encouraging high standards across the board. The service is popular among students, families, and professionals looking for a quick lunch.

Buying event tickets is now effortless  🎫

Gozem isn’t just about logistics—it’s also tapping into Douala’s cultural scene. Users can buy tickets for concerts, shows, parties, and business events directly in the app. The process is fast and completely digital.

Payments are processed within the app, and tickets are sent in digital form—no need to queue at the box office. This is especially appealing to younger users who are frequently attending local events and expect speed and convenience from their tech tools.

Built-in wallet for easy payments 💵

At the heart of the Gozem experience is a built-in digital wallet that makes payments seamless. Users can top up their balance via Mobile Money or a credit card, and use that credit for all services—rides, deliveries, groceries, or tickets.

The wallet also provides a clear breakdown of expenses, helping users track their spending more effectively. By consolidating payments into one place, Gozem removes the need to juggle multiple money transfer apps. It’s secure, practical, and deeply aligned with the realities of the local market.

Designed with Douala in mind 🌆

Launching exclusively in Douala was a strategic move. The city is densely populated, traffic is often chaotic, and the demand for fast, reliable services is high. Gozem has adapted its offerings to fit this reality, optimizing delivery and transport times while prioritizing user safety.

The local Gozem team is also focused on outreach. They’re running awareness campaigns in neighborhoods, markets, and on social media to educate users—especially those who may not be fully comfortable with digital tools. If the rollout in Douala continues to succeed, the company could expand to other Cameroonian cities.

One app to manage it all 📱

With Gozem, there’s no need to install multiple apps to handle your daily tasks. Everything—transport, shopping, food, logistics—is integrated into a single interface. Signing up is simple: just a phone number and password. Once registered, users can easily navigate the app’s tabs to access its full suite of services.

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This all-in-one approach helps save time and money. Fees, delivery times, and available options are clearly displayed, making it easier to plan and budget. Gozem isn’t just for individuals—it’s also a useful tool for small businesses looking to outsource deliveries or errands. It’s a tech solution that fits into daily life—and it’s here to stay.

We want to hear from you !!!
Have you tried Gozem in Douala? What’s your experience been like? Let us know in the comments below! 😊